Terms of service
Last updated 2026-10-14
These terms govern the Termbanks website, public terminology bank, private workspaces, imports and exports, collaboration features, REST API and MCP connections. Please read the highlighted provisions on public licensing, connected agents, service limitations and account restrictions before creating an account or authorizing a connection. The Privacy notice explains personal-data processing; reading it is not blanket consent to optional publication or unrelated processing.
Operator and contact
Termbanks is operated by Shanghai Xiaole Culture Media Co., Ltd., based in Shanghai, People's Republic of China. In these documents, “Termbanks”, “we” and “us” refer to this operator; “you” includes the person using the service and, where authorized, the organization they represent.
For service questions, privacy requests, security concerns, copyright notices, abuse reports or appeals, contact [email protected]. Describe the request and the affected account or public URL. Never send passwords, access tokens or unnecessary sensitive information. Signed-in users can also report public content through its Report action and review reports in Settings.
Scope and eligibility
Termbanks is a terminology management and information product for translators, terminology teams and their connected tools. It provides storage, search, references, version history and review workflows. It does not act as your translator, legal representative, medical provider, financial adviser, certification authority or publisher of record.
Accounts are intended for adults aged 18 or over who can enter into an agreement. If you use Termbanks for an employer or other organization, you must have authority to accept these terms and share its material. Do not create an account for someone else without authorization. Public browsing does not require an account.
Creating an account constitutes acceptance of these terms. If you cannot accept them, do not create an account or authorize an agent. Reuse of already licensed public material remains governed by its applicable open license, even where you do not use an account.
Your account and credentials
Provide an email address you control, verify it, and keep account information accurate. Use a strong password and protect sessions, personal access tokens, OAuth grants, invitation links and recovery links. Do not share another person's credentials, impersonate them, or sell or rent account access.
You are responsible for authorizations you give and for taking reasonable steps to secure your devices and connected tools. Notify us promptly of suspected unauthorized access and revoke affected sessions or agent connections in Settings. This does not make you responsible for a security failure caused by the operator or remove protections available under law.
Security checks, including rate limits, password reauthentication, CSRF protection and visible Cloudflare Turnstile verification, may be required. Verification does not grant additional permissions and must not be bypassed, outsourced to token farms or reused across actions.
Workspaces and collaboration
Collections belong to personal or organization workspaces. Owners and authorized collaborators control access through memberships, invitations and collection permissions. Grant the least access needed and review it when roles or employment change; an organization owner may manage shared workspaces and revoke membership.
You must have permission to upload customer, employer or collaborator information and to grant others access. A private workspace is an access-controlled collaboration area, not a substitute for your own confidentiality agreements, records policy or regulated-data environment.
Changes may be versioned and attributed to the acting person or credential. Removing a collaborator does not retract exports, screenshots or copies they obtained while authorized. You must resolve ownership disputes within your organization; an account cannot be deleted while it is the sole active owner of an organization with other members unless ownership is transferred or the blocking membership situation is resolved.
Your private content
You retain whatever intellectual-property rights you hold in your uploads, terms, definitions, sources, notes and other content. Uploading a document does not transfer its ownership to Termbanks or make every part of it copyrightable. You are responsible for having the rights and permissions needed to store, process and share it.
You grant us a limited, non-exclusive permission to host, copy, back up, organize, index, transform for imports or exports, and display your content only as needed to provide your chosen workflows, secure the service, resolve reports and meet legal obligations. This operational permission does not authorize selling your private content or publishing it without the separate publication process.
Collections start private. Ordinary access is limited to authorized workspace members, collaborators and scoped credentials. Private content is not used by us to train general-purpose AI models or sold for advertising. We may compute search embeddings and temporary query vectors to provide search; this is indexing and inference, not training on your content.
Restricted operational access may be necessary for incident response, support you request, recovery or legal obligations. Such access must be limited to its purpose and authorized personnel. No system can promise absolute confidentiality or immunity from every security incident.
Sources, review and terminology accuracy
Keep language tags, source references, licenses, definitions, spelling history and attribution accurate. Do not fabricate citations, label protected content as public domain, hide conflicting licenses or represent machine output as verified human work. Imports and connected agents follow the same permission and publication rules as people.
Maintainer review checks a submission for inclusion in the public bank; it is not a guarantee of translation quality, copyright clearance, legality or fitness for your particular project. Preferred terms, search scores, semantic matches, suggestions and public-concept merges are editorial or technical signals, not professional certification.
Verify important terms against authoritative sources and qualified professionals, especially for legal, medical, financial, technical safety or contractual use. You decide whether a term fits the language variant, audience and context. Automated suggestions never authorize an automatic public-concept merge; maintainer actions retain reasons and history.
Important — please read
Connected agents, APIs and third-party tools
An agent, MCP client, integration or token acts under the permissions granted by its user and the user's current role. Select appropriate collections and capabilities, supervise automated work, and revoke access when it is no longer needed. A queued job can be refused after access is revoked or a role is downgraded.
CONNECTING A TOOL CAN DISCLOSE YOUR DATA TO THAT TOOL: lookups, translation context, exports, retrieved private terms and other permitted responses may be sent to the client or its model provider. The tool's operator may have its own storage, logging or model-training practices. Termbanks does not control those practices merely because the connection uses MCP or OAuth; review them before authorizing access.
Treat imported documents, source text and tool responses as untrusted content, not instructions that grant access or authorize publication. You remain responsible for reviewing proposed changes and for preventing a connected tool from leaking secrets or exceeding your authority. Termbanks does not promise that every external tool is safe or endorse its output.
Use documented endpoints and respect scopes, quotas, concurrency and retry requirements. Use idempotency keys and current revisions where required. Do not circumvent restrictions using multiple accounts, distributed credentials, replayed challenges or repeated retries that overload the service. Lawful reuse of open data remains subject to its license and is distinct from unlimited access to hosted infrastructure.
Acceptable use and abuse prevention
Do not use Termbanks for unlawful conduct, fraud, impersonation, phishing, harassment, threats, discrimination, exploitation, non-consensual disclosure of personal information, spam or deceptive promotional activity. Do not upload malware, executable attack payloads or material that infringes intellectual-property, privacy, confidentiality or other rights.
Do not probe other users' private data, steal or expose credentials, defeat workspace isolation, exploit vulnerabilities, evade suspensions, manipulate stars or reviews, poison the terminology graph, forge provenance, abuse the report process or interfere with moderation. Do not perform denial-of-service, credential stuffing, unauthorized security testing, or scraping designed to bypass access controls or impair availability.
Do not store payment-card details, government identity documents, patient records, biometric identifiers, credentials, or other highly sensitive or regulated information in Termbanks. This product is not designed as a specialized repository for such information. Redact source documents and use only the data necessary for terminology work.
Authorized automation and good-faith reporting are welcome. Stop requests that return rate-limit or permission errors, correct the cause, and use reasonable retry delays. Report suspected vulnerabilities privately through the operator's contact channel; do not access additional records or publish secrets to demonstrate an issue.
Reports, copyright notices and appeals
Signed-in users may report public concepts, collections or releases using the Report action, including incorrect content, duplicates, copyright or license problems, offensive material and spam. Review your own reports in Settings. Anyone, including a person without an account, may contact the operator for privacy, security or legal complaints.
A useful rights complaint identifies the public URL or release, the affected material and right, the reason for the complaint, supporting source or license information, your contact details, and your authority to act for the rightsholder. Supply only information necessary to evaluate it. Do not file misleading reports or demand disclosure of another person's private records.
We may seek clarification, reject a submission, restrict public availability, preserve relevant evidence or apply a maintainer-reviewed withdrawal. Where lawful and appropriate, we may notify affected users and let them respond. Disclosure of reporter details is limited to what is necessary and lawful; anonymity is not guaranteed in every legal process.
If you disagree with a restriction or report resolution, contact the operator with the affected URL, decision and supporting explanation. We will consider relevant information and correct errors where appropriate. Immediate action may be necessary to prevent harm or comply with law; no fixed resolution time or automatic reinstatement is promised.
Important — please read
Restriction, suspension and termination
We may proportionately limit requests, disable a credential, restrict an account or submission, or suspend access where reasonably necessary for a material breach, a credible security or abuse risk, infringement, legal obligations or protection of others. We will consider severity and available alternatives; enforcement is not a license to arbitrarily confiscate your content.
Where reasonably possible and lawful, we will explain the action and provide an opportunity to address it or appeal. We may act without advance notice where delay risks harm, compromises an investigation or conflicts with law. Public content review and takedowns remain subject to the product's review process.
Ending access does not transfer your content ownership or cancel valid public licenses. Where lawful and technically feasible, we will consider requests for an export of private content; access may be restricted while security, ownership or legal issues are resolved. Obligations concerning accrued rights, licensing, confidentiality and lawful retention can survive termination.
Important — please read
Exports, deletion and retention
Keep independent copies of important material. Account export in Settings includes account and workspace information and credential metadata, not token secrets; download terminology through each collection's export. An export does not automatically delete anything or provide copies of data you are not authorized to read.
Account deletion requires recent password confirmation and applicable human verification. It removes or anonymizes account profile and authentication fields, revokes sessions and agent credentials, ends memberships, and archives eligible personal collections and pending candidates. It does not immediately hard-delete the term graph, all edit history, organization-owned content, reports, backups or every derived record.
Reviewed public material can remain under its license. Archived private content and backups require a separate retention and purge process; account deletion is not a guaranteed immediate purge of every copy. We limit retained personal information to necessary purposes and applicable obligations, and restrict further use where deletion must lawfully be deferred. The Privacy notice explains these distinctions.
Availability and changes to the product
Termbanks may be interrupted by maintenance, capacity limits, provider outages, security incidents or factors outside reasonable control. Features, supported formats, limits and interfaces may change. We do not promise uninterrupted service, a particular uptime, a guaranteed review outcome or compatibility with every third-party client unless a separate written agreement says so.
We will use reasonable care to operate and secure the service. For a material discontinuation, we will seek to give reasonable notice and an export opportunity where feasible and lawful. Backups support recovery; they are not a contractual guarantee to restore every deleted item or every historical state.
These terms do not create a paid subscription, purchase commitment or service-level agreement. Any future paid service must disclose its price, billing terms and cancellation rights before you agree to purchase it.
Important — please read
Product limitations and liability
TERMBANK PROVIDES INFORMATION AND WORKFLOW TOOLS, NOT PROFESSIONAL ADVICE. Terminology, translations, definitions, suggested matches and agent responses may be incomplete, outdated, ambiguous or incorrect. Review them before relying on them, particularly where an error could affect health, safety, legal rights, finances or contractual obligations.
To the extent permitted by applicable law, the service and third-party content are provided on an as-available basis without additional guarantees of accuracy, non-infringement, suitability for a particular purpose or uninterrupted availability. Review or a source link does not amount to an endorsement or verification of every underlying claim.
To the extent lawfully excludable, we are not responsible for indirect or consequential losses, or losses caused by unauthorized use, external agents, third-party copies or decisions made without appropriate verification. Responsibility is assessed under applicable law and the circumstances; these terms do not impose an automatic obligation on you to pay all third-party claims.
NOTHING IN THESE TERMS excludes or limits liability for fraud, wilful misconduct, gross negligence, personal injury, or any liability or consumer, privacy and other rights that cannot lawfully be excluded or limited. Your lawful rights and our statutory security and data-protection duties take precedence over a conflicting disclaimer.
Applicable law, disputes and updates
The laws of the People's Republic of China govern these terms, subject to any mandatory protections applicable to you. This provision does not waive consumer remedies, data-subject rights, regulatory complaints or a legally required forum. If a dispute cannot be resolved through the operator's contact channel, it may be brought before a court with jurisdiction under applicable law; no mandatory arbitration or class-action waiver is imposed here.
If a provision is unenforceable, the remaining provisions continue to apply to the extent lawful, without expanding the unenforceable restriction. A failure to enforce a provision on one occasion does not waive it for every future occasion. Open-content licenses apply to licensed material and are not replaced by these terms.
The date above identifies this version. Material changes will be accompanied by a reasonable notice and effective date, and fresh consent will be sought where required. Changes do not retroactively take ownership of your private content, revoke existing public licenses or authorize a new unrelated processing purpose. If you do not accept a material change, you may stop using the service and request export or deletion subject to lawful retention.